Shipping & Return
We’ve answered the most common questions below to make your shopping experience with MostlyUnique.com simple and transparent.
How long does shipping take?
Orders are usually dispatched within the estimated timeframe shared during order confirmation. Delivery time may vary depending on your location and courier partner.
Do you provide order tracking?
Yes, tracking details will be shared once your order is dispatched, wherever applicable.
Can I cancel my order?
You can cancel your order before it is dispatched. Once the order has been dispatched, cancellation is not possible.
Do you accept returns?
To maintain quality standards, we currently accept returns or replacements only if the item is received in a damaged condition.
What if my item arrives damaged?If your product arrives damaged, please contact us within 24 hours of delivery with a short video.
What items are not eligible for return?
Returns are not accepted for:
Items damaged due to use or mishandling after delivery
Incorrect products ordered by the customer
Requests raised after the 24-hour reporting window
What is your commitment to customers?
We pack every order with care and handle every concern with honesty. Your satisfaction and trust are important to us, and we’re always here to help within our policy framework.
Need Help?
If you have any questions about shipping or returns, feel free to reach out:
Email Support: imostlyunique@gmail.com
Support Hours: [11:00 AM – 8:00 PM]